Health and Safety

It's all in the details

clean peace of mind 

Meticulous sanitizing procedures and cleaning protocols are in effect throughout all public spaces, guest rooms and behind the scenes. Cleaning practices follow CDC guidelines and include the use of EPA-approved products effective against viruses and bacteria, ultraviolet light technology and electrostatic sprayers with hospital-grade disinfectants. A clean bill of health is our top priority.

spotless: all day, every day 

Rest assured, frequent cleaning and extra attention is paid to communal and“high touch” areas within the hotel such as door handles, light switches, elevator buttons, countertops, room keys, bathrooms, stair handrails and seated and dining spaces. All areas will be cleaned and sanitized three times per shift, bathrooms even more often - every hour.

a new class of clean 

Our Team Members have participated in virtual training, consistent with CDC guidelines, and continued education will take place to further implement health and safety procedures so that our guests are safe and comfortable at all times.

breath of fresh air 

Air quality is being monitored with high-performance air filters to increase air circulation in the building and all equipment is maintained to DOH standards

rest assured 

Guest rooms are sanitized prior to arrival and our linens have been laundered following CDC guidelines. We won’t enter your room for any reason and we’ve also removed all high-touch items such as notepads and magazines. But, don’t worry, we have that stuff available any time you request it.

in good company

YOU’RE BEAUTIFUL • WE CARE • PLEASE DO

Masks are being worn by our team at all times. All of our team members will have their temperature taken daily - before shifts begin - to ensure your wellbeing and that of fellow team members. And, for your easy use, we installed handsomely designed, lemon-scented hand-sanitizer stations in each elevator lobby.

coming together, apart 

Capacity restrictions and reconfigured floor plans ensure social distancing in our public spaces such as restaurants, bars, elevators, restrooms, fitness centers and event spaces.

high-tech health

contactless check-in 

Give us a call the day of your arrival, and we will review your reservation with you. Then, we will get your eta in advance and have your room key pre-packaged upon arrival to minimize any extra face-time. 

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